Please read these Terms and Conditions carefully before registering or using any roll99 services. This document clearly and transparently outlines your rights and responsibilities as a user of our platform.
Before diving into the full details, here are the six most important things you need to understand about using the roll99 platform.
The roll99 platform is strictly for users aged 18 and above. Registration by underage individuals is prohibited, and any account found to belong to a minor will be terminated immediately upon confirmation.
Each individual is only permitted to hold one active account at roll99. Ownership of multiple accounts may result in all associated accounts being suspended and balances forfeited.
Your password and login details are entirely your responsibility. roll99 will never ask for your password through any communication channel.
All bonuses and promotions are subject to the specified wagering (rollover) requirements. Withdrawals are only permitted once these requirements have been fully met in accordance with the current terms.
Wagering carries financial risk and is not a guaranteed source of income. roll99 encourages all players to wager within their personal financial means.
Roll99 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after changes are published constitutes acceptance of the new terms.
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User") and roll99 ("Platform", "we", "company"). This Agreement governs your use of all services, features, content, and functionality provided through the roll99.win website and any related applications.
What You Need to
If you are using the roll99 platform on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms, and "you" in this context refers to that organisation.
To register and use the roll99 platform, you must meet the following eligibility requirements without exception:
Roll99 reserves the right to request proof of age and identity at any time through the KYC (Know Your Customer) verification process. Documents typically required include a valid national ID, passport, or driving licence. Accounts that fail to complete verification within the specified timeframe may be temporarily suspended until the process is finalised.
Registration is limited to one account per individual, IP address, device, phone number, or payment method. Any attempt to circumvent this limit by any means is considered a serious breach of these terms.
You are solely responsible for keeping your account login credentials secure, including your username and password. roll99 recommends using a strong, unique password and enabling two-factor authentication (2FA) for added protection.
All activity that occurs through your account — whether carried out by you or someone else — is your full responsibility. roll99 is not liable for any losses resulting from unauthorised access caused by your failure to keep your login credentials secure.
Roll99 reserves the right to suspend or close any account suspected of involvement in fraudulent activity, money laundering, or any activity that violates these terms, without prior notice.
Roll99 supports a wide range of deposit and withdrawal methods, including bank transfers to all major Malaysian banks (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, and others), e-wallets, and other payment methods available on the platform.
All deposits and withdrawals are processed in Malaysian Ringgit (MYR). For transactions in other currencies, the current exchange rate applied by our platform will be used, and you are responsible for any currency conversion fees that may arise.
Withdrawals will only be processed to the bank account or payment method registered and verified under the same user's name. roll99 does not process withdrawals to third-party accounts under any circumstances.
Funds deposited into a roll99 account are for betting purposes only. roll99 is not a financial institution and does not offer money storage services. Users are advised not to keep large sums of funds on the platform for extended periods.
Roll99 offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to the specific terms and conditions stated in each respective promotional offer.
The wagering (rollover) requirement is the primary condition that must be fulfilled before any bonus or winnings derived from that bonus can be withdrawn. The required rollover rate is clearly stated in the terms of each promotion.
All bets placed through the roll99 platform are final once confirmed by the system. Users are responsible for ensuring that all betting details are correct before confirming any bet.
Roll99 reserves the right to void or adjust bets in the following circumstances:
Minimum and maximum bet limits vary by game type, event, and market. Users can check the current betting limits directly within the platform interface before placing any bet.
In the event of a dispute regarding a betting outcome, transaction records in the roll99 system shall be considered final and binding evidence. Users may submit a formal complaint through our customer support channels within 72 hours from the date the relevant bet was settled.
Users of the roll99 platform are expected to act with integrity and treat fellow users and the platform with respect at all times. The following conduct is strictly prohibited:
Violation of any of the above conduct rules may result in immediate suspension, account termination, forfeiture of balance, and appropriate legal action depending on the severity of the breach.
Roll99 takes the protection of users' personal data seriously. All information you provide during registration and use of the platform is secured with 256-bit SSL encryption and stored in accordance with the latest data security standards.
We collect and process your personal data only for legitimate purposes, including identity verification, transaction processing, fraud prevention, and service improvement. roll99 does not sell or share your personal data with third parties for marketing purposes without your consent.
For more details on how we collect, use, and protect your personal data, please refer to Privacy Policy which forms part of this agreement.
You may close your roll99 account at any time by contacting our customer support team. Before closure, ensure all balances have been withdrawn, as any unclaimed balance after a specified period will be subject to our inactive balance policy.
Roll99 reserves the right to close or suspend your account without prior notice under the following circumstances:
In the event of account termination due to a breach of terms, roll99 reserves the right to forfeit any remaining balance in that account as compensation for losses incurred by the platform as a result of the breach.
Roll99 provides the betting platform on an "as-is" basis and makes no express or implied warranties regarding performance, continuous availability, or the accuracy of information displayed on the platform.
To the extent permitted by law, roll99 is not liable for:
In any event, roll99's total liability to you shall not exceed the amount you have deposited into your account within the 30 days preceding the relevant claim.
Roll99 is committed to promoting responsible wagering practices. We believe that betting should remain a form of enjoyable entertainment, not a source of stress or financial hardship.
Our platform provides a range of tools to help you stay in control of your play:
If you or someone you know is experiencing gambling-related issues, please reach out to a relevant support organisation in Malaysia for immediate assistance. roll99 takes every gambling problem report seriously and will provide full support.
For more information about our responsible gaming tools and policies, please visit Responsible Gaming page ours.
Roll99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Changes take effect immediately upon publication on this website.
We will endeavour to notify users of significant changes via in-platform notifications or email to the registered address. However, it is your responsibility to review this page periodically to ensure you are always aware of the current terms.
Your continued use of the roll99 platform after any changes are published constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and stop using the platform.
With guaranteed security, fair play, and fast withdrawals — roll99 is the Malaysia betting platform you can fully trust.